Long Island, N.Y., January 18, 2012—Imaging 411, a national maintenance service provider announced that they have signed an agreement to be a major U.S. scanner services provider for Databank IMX, an industry leader in document management and document conversion services that has state-of-the-art production centers nationwide. The agreement also enables DataBank IMX to resell Imaging 411 maintenance services to their customers located throughout the United States and Canada.
“DataBank was looking for a service partner that would tailor their service contracts to meet specific business needs. Imaging 411 was able to bundle additional services such as operator training, scheduled preventive maintenance calls and support for Databank’s mobile scanner locations into a service agreement that was more cost effective and reflective of their individual locations requirements” stated Gary Armstrong, President of Imaging 411.
“We are committed to serving our clients with a dedicated staff and exceptional service. Our partnership with Imaging 411 helps us achieve that reliability and quality while keeping our staff and management fully informed with robust reporting tools.” Chad VanNorman, CIO of DataBank
The agreement calls for Imaging 411 to provide on-site scanner maintenance services at DataBank IMX’s locations including; Maryland, Massachusetts, Illinois, Indiana, Texas, Florida, Kansas, Louisiana, Pennsylvania and California. Christian Johnson, Imaging 411’s V.P. of Business Development stated “We are confident that as a single source provider for all of Databank’s scanning and micrographics equipment we can provide them with a better overall value while still maximizing uptime and the high levels of productivity their customers have come to expect from them.”
Fred Zaeske, CEO of DataBank, noted: “We found Imaging 411 to be receptive to our needs and responsive to the marketplace demands in today’s challenging economy. They are also well positioned to support our growth strategy in 2012 and beyond.”
About Imaging 411
Imaging 411 is the exclusive national distributor and service provider for Hitachi scanners and also has provided national onsite service for many popular document scanners including Fujitsu, Kodak, Canon, and Bell & Howell since 2003 using a nationwide network of their own factory trained field service engineers. Check the website for information about service programs as well as Hitachi scanners. www.Imaging411.com or www.hitachiscanners.com
About Databank IMX
DataBank IMX is an industry leader with extensive experience and expertise in document management solutions and document conversion services with state-of-the-art production centers nationwide.
Their comprehensive portfolio of document imaging services, industry-leading document management software, hardware, technology, web-based document hosting, vertical industry ECM expertise and department-level solutions; coupled with their award-winning customer service, provide value-added application solutions and services to thousands of clients. www.databankimx.com


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